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Step-by-step guides for every part of Zenia. Work through one with the checklist, or search for the thing you are stuck on.

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New to Zenia?

These four, in this order, cover most of the day job.

Workspace

Getting oriented, and the records everything else is built on.

Sales

Pipelines, calls and rep-owned follow-up.

Marketing

Email, campaigns, ads, brand and customer feedback.

Emails & templates

Build reusable templates and one-off sends with a block editor, then send now or schedule to a list.

8 steps · 7 min

AI Studio

Generate on-brand marketing emails — AI writes the copy and creates supporting images.

7 steps · 4 min

Campaigns

Group emails, SMS and ads under one campaign, plan the dates, approve it, and see the blended result.

7 steps · 6 min

Ads

Blended ad performance across every connected source — Google Ads, GA4, Meta and custom data.

6 steps · 4 min

Brand

One source of colours, fonts, logo and tone for every generated email and print piece — plus print-ready materials.

6 steps · 5 min

Plan

Your SharePoint marketing calendar in Zenia, with the emails and posts built against each planned activity.

6 steps · 5 min

Blog

Write posts once and let your website and apps read them through one API, with categories, tags, authors and a review step before anything goes live.

8 steps · 7 min

Putting the blog on your site

Give a website or an app a channel key to read posts as JSON, HTML or RSS — and write, import and publish them programmatically.

8 steps · 6 min

LinkedIn posts

Draft LinkedIn posts, refine them in conversation, approve them, then copy them across and record where they went.

5 steps · 3 min

Refining and versions

Change a generated email or post by describing what you want, undo anything, and see exactly which version was approved.

5 steps · 3 min

NPS

Send Net Promoter Score surveys to a list, track the score over time, and read what people wrote.

6 steps · 5 min

Forms

Build a lead-capture form, map its fields onto contacts, and publish it as a hosted page, an embed, or a public API.

5 steps · 6 min

Automation

Doing the repetitive parts without you.

Analytics

Reporting, and the predictions behind the scores.

Settings & data

Getting data in and out, and configuring the brand.

Importing from CSV

A guided import for contacts, companies and deals — upload, map columns, watch it run.

6 steps · 6 min

Exports

Export contacts, companies and deals to CSV — everything, or one saved list's members.

3 steps · 3 min

Products

Products scope deals, pipelines and owner assignment for a brand.

3 steps · 3 min

Users & brands

Create and remove users, and control which brands each one can see. Administrators only.

3 steps · 3 min

Email sending & receiving

Verify a sending domain, publish its DNS, set the From address, and manage inbound addresses.

5 steps · 6 min

Email verification

Check a list’s addresses before you send to it, so the dead ones are blocked instead of bouncing.

6 steps · 4 min

Booking links

Share a link, let people pick a free time, and get a Teams meeting created and logged automatically.

4 steps · 4 min

Custom domains

Serve a brand’s hosted forms, NPS surveys and booking pages from its own hostname, and choose exactly which pages that hostname may serve.

7 steps · 6 min

Website tracking

A snippet that captures page views, clicks, form fills and custom events — and ties them to contacts.

9 steps · 5 min

Link tracking on emails

Zenia adds campaign tracking to the links in your marketing emails, so a website visit that follows a click carries the campaign it came from.

6 steps · 4 min

Shared records

Deliberate cross-brand shares — what other brands let this brand see, and what this brand has shared out.

3 steps · 3 min

Audit log

Every privileged action taken in the active brand, searchable by action.

2 steps · 2 min

Your preferences

Your own account: name, photo, password, notifications and your personal calendar connection.

4 steps · 3 min

Integrations

Connecting Zenia to the tools around it.

Looking for what changed? Releases and fixes now live on their own page, separate from these guides.

What's new